Microsoft Teams users encountered a significant disruption in file-sharing capabilities on Tuesday, April 15, 2025, as the company confirmed an ongoing investigation into the issue.
The problem, which affects the ability to share files within the Teams platform, was first reported earlier in the day, with Microsoft acknowledging the issue via its official Microsoft 365 Status X handle.
The company has directed users to the Microsoft 365 Admin Center for updates on the issue, identified under the tracking ID “TM1055900”. Despite the outage, the Microsoft 365 Service Health Status website initially reported no issues, suggesting that the problem might be isolated to specific functionalities within Teams.
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This incident follows a series of recent outages affecting Microsoft services. Last week, Microsoft faced disruptions with its Exchange Admin Center and family subscription service, highlighting ongoing challenges in maintaining service stability.
Users have reported various issues with file access in Teams, including error messages indicating problems reaching the app, and difficulties in accessing files stored in SharePoint through Teams.
The community suggests troubleshooting steps such as checking file permissions, ensuring team membership, and addressing potential OneDrive syncing issues.
Microsoft has not yet provided a timeline for resolution but has assured users that they are actively working on the problem. In the meantime, users are advised to use alternative file-sharing methods, such as uploading files to OneDrive and sharing them directly with team members or family groups.
This latest outage underscores the complexities of maintaining large-scale cloud services and the impact such disruptions can have on organizational productivity and collaboration.
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