CVE-2024-57727
CISA KEVPublished February 13, 2025 · Updated April 3, 2026
high
Official Description+
SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.
Affected Products
| Vendor | Product |
|---|---|
| SimpleHelp | SimpleHelp |
Patch Status
Patch by 2025-03-06
Recommended Actions
- Check if your systems use any of the affected products listed above.
- Apply vendor patches immediately if available.
- This vulnerability is in CISA's Known Exploited Vulnerabilities catalog — prioritize remediation.
- Monitor vendor advisories for updates and additional mitigations.
- Review logs for indicators of compromise related to CVE-2024-57727.